When you locate the docusign document email, merely sharing to us won't work.


It will just look like this in the email:

  • Subject: Review and sign documents on Docusign | Docusign 
  • notice how 
    • there is no paper clip attachment icon
    • there is only a link, which is expired



What you should do



When you download it then send it and it looks like this where:

  • there is no subject such as REVIEW AND SIGN appearing
  • and there is clearly an attachment shown

You did it right!