TABLE OF CONTENTS

• Sign in / sign up
  • Locate our previous email
  • Shared folder
• Common mistakes
  • Our folder properties
• Reference

Sign in / sign up

1. Our office will send you a Dropbox email invitation that we are sharing a folder with you to collaborate.
2. Sign in to dropbox.com. If you don't have dropbox, signup using the same email address we sent the invitation to
3. After signing in, you can either:
   • Locate our previous email where we sent the dropbox link, and reclick on said link
     OR
   • Shared folder

Locate our previous email

1. Signing in/making an account,
2. Locate the email below.
3. Then select GO TO FOLDER

The email looks like this:

Shared folder

1. click Shared in the left sidebar (see image below).
2. Find the shared folder you want to access. It should be called TT + [client name] - see image below. 
3. Hover over the folder you’d like > move to the right and and select Add to Dropbox

Common mistakes

The files you uploaded my have gone to the wrong folder, or you do not have sufficient storage.

Our folder properties

Our folder is the one in Yellow highlighted below. 

Whilst the blue one is a mistake that customers often do due to misclicking (they copy the folder for some reason)

Our folder's properties:

• the folder icon looks like this:
• there are >4 members in the folder
  • Inside the folder you can hover and see

Reference

https://help.dropbox.com/files-folders/share/add-shared-folder#folder