To our customers: 

Thank you for taking part in our endeavours to reduce paper printing + observing the new COVID-19 social distancing and sanitisation rules. 



 


 

TABLE OF CONTENTS


Video instructions

https://www.youtube.com/watch?v=TDTrMI-N9fU


For smartphone users: https://drive.google.com/file/d/1t5YwhEnohGuDQO3rseC7IcJK9u5M0xQb/view?usp=sharing


Esign Instructions:

  1. You should receive an email
    from TERESA TRAN AND ASSOCIATES <no-reply@post.xero.com>
    subject [Return type] - [Your name]
    with the following message:



  2. Go to Review Documents button located at the bottom of the email thread.


  3. One of two things could happen: 
    1. You are new to xero e-sign account
    2. You already have e-sign account


You are new to xero e-sign account

it should take you to the page to set a password and enter your mobile number as shown below:


You already have e-sign account

select this link: https://portal.xero.com and enter THE SAME EMAIL ADDRESS you used when you first set-up xero e-sign (from last year's tax return). It is also the same email that was used to send you the e-sign message. If you struggle with this then please call.

If you prefer a different email account, please contact us to change it on 02 4229 5133.


Forgot your password?

If you forgot your password, select FORGET YOUR PASSWORD? as shown below

 



E-sign

Once you created the account, it should direct you to a page for you to see your tax return as shown below. Select the REVIEW button